Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
basic research skills to identify alternative communication, software and hardware solutions
communication skills to:
communicate with peers and supervisors
seek assistance and expert advice
literacy skills to:
read and write at a basic level
use computer or online help functions
problem-solving skills to address basic computer problems
technical skills to:
access and use the internet
operate a personal computer (PC)
use basic application packages
use PC peripheral hardware.
Required knowledge
basic knowledge of operating system, hardware and software products
ergonomic principles to avoid back, wrist and eye strain
OHS principles and responsibilities relating to IT specific to Indigenous community customs and practices.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Indigenous community organisations may include: | Aboriginal businesses Aboriginal Land Councils educational groups Indigenous Coordination Centres (ICC) multi-purpose centres Tribal Councils. |
Relevant Indigenous and related agencies may include: | Australian Bureau of Statistics Centrelink Department of Housing education government departments internet providers. |
Indigenous learning styles are generally characterised by cultural learning practices, including: | emphasis on looking, listening and learning learning independently or in a family group observation, imitation and participation practical exercises privately or in small groups ensuring collective progression using procedural questions visual interpretation. |
Indigenous knowledge systems may include: | being only available according to gender being only available according to societal roles ceremony expression through cultural practices knowledge of astronomy lore or law being maintained via Dreaming and creation stories oral language transference organisation through relationship and kinship ties sacred and secret sites social relationships specific detail of Country the Dreaming ways that knowledge is maintained, such as through gatherings. |
Communication technologies may include: | cable connections internet service provider (ISP) connection properties satellite connections wireless system (wi-fi), such as a combination of: digital subscriber line (DSL) modems wi-fi network cards wireless routers. |
Software applications may include: | databases email graphics packages internet browsers spreadsheets system browsers word-processing. |
Hardware solutions may include: | Bluetooth device fax and modem keyboard laptop mobile phone monitor mouse multimedia kit PC personal digital assistant (PDA), such as palmtop printer scanner speaker tape cartridge universal serial bus (USB) device wi-fi router. |
Indigenous and IT websites may include: | Aboriginal Affairs NSW Department of Human Services Australian Apprenticeship Training Information Service Australian Computer Society, ICT careers portal Australian PC Authority Department of Education, Employment and Workplace Relations, Indigenous portal Department of Education, Employment and Workplace Relations, training skills for Indigenous students Indigenous portal - Australian government services for Indigenous people Koori Mail newspaper National Indigenous Times newspaper NSW Aboriginal Education Consultative Group Incorporated website National Aboriginal Torres Strait Islander website NSW Department of Aboriginal Affairs PC World Australia. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist